If you are in trouble while visiting, living or working in the Suwa area of Nagano, we are here to help. Don’t worry about language barriers.
What we can help with
- Finding a hospital and contacting it in case of illness or injury
- Contacting the police or your embassy in case of an accident or incident
- Advice on lost or stolen items
- Information and evacuation guidance during disasters
- Other emergency information and liaison with the relevant organizations
Languages
We can assist you in Japanese, English and Myanmar (Burmese).
How to contact us
- Phone: +81-50-7108-2940 (10:00–19:00 Japan time)
- Email: emergency@asone.style (for urgent matters, please call)
- Outside our hours, please contact the following directly: Police 110, Ambulance / Fire 119, Japan Visitor Hotline (JNTO) 050-3816-2787
Please note
We provide information and help you contact the relevant parties in an emergency, but we cannot provide medical treatment or legal representation. We do our best to give accurate information, but final decisions and actions are your own responsibility.
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